Optional PCI Compliance support to protect personal private information and processing financial transactions.
Advanced reporting features allow you to gather data critical to your business and improve operational efficiency.
Includes an easy to use web-admin interface to create advanced automatic call distribution workflow rules and maintain your system.
Intelligent dynamic call flows helps callers easily get to the right agent without having to go through confusing steps and repeating requests.
Call centre dashboards show critical information such as call time, agent availability, wait times and call queues in real time.
Record some or all of the calls to and from your phones to enable compliance reporting, coaching, and process improvement for your call centre.
Your Call Center Is The Public Face Of Your Company…
… and the hub of your customer interactions. With our Call Center service features, your staff have the ultimate solution to provide an exceptional call experience to your customers.