Acdc Wait Time
About Acdc Wait Time
Handles branching the callflow based on the current average wait time of a queue.
Branch keys are integer-convertible binaries (e.g. <<"60">>) that represent wait time thresholds in seconds. The default branch is represented by the _ key. The branch with the highest threshold which the queue's current average wait time exceeds is the branch followed in the callflow's execution. If none are exceeded, the default branch is followed.
Schema
Validator for the acdc_wait_time callflow data object
| Key | Description | Type | Default | Required |
|---|---|---|---|---|
id |
Queue ID | string() |
false |
|
var |
CAV whose value to use instead of "id" | string() |
false |
|
window |
Window over which average wait time is calculated (in seconds) | integer() |
false |